People Skills Quiz
Are you aware that your body language
reveals your deepest feelings and hidden
thoughts to total strangers? As a
professional salesperson you must
continuously monitor your customer's body
language and adjust your presentation style
accordingly.
Are you missing your prospect's
buy signals?
By understanding your prospect's
temperament style and body language gestures
you'll minimize perceived sales pressure and
CLOSE MORE SALES in less
time!
1. What is the meaning of the
"palm to chest" gesture?
A. Superior attitude
B. Critical judgment
C. Sincerity
D. Confidence
E. None of the above
2. What is the meaning of the
"thumb under the chin" gesture?
A. Deceit
B. Confidence
C. Anxiety
D. Critical judgment
E. Interest
3. What is the meaning of the
"crossed arms" gesture?
A. Fear
B. Anticipation
C. Control
D. Superiority
E. None of the above
4. What is the meaning of the
"thumb up" gesture?
A. Approval
B. Disapproval
C. Disinterest
D. Bored
E. None of the above
5. What is the meaning of the
"chin rub" gesture?
A. Anticipation
B. Decision
C. Critical judgment
D. Deceit
E. Stalling for time
6. What is the meaning of the
"glasses-to-mouth" gesture?
A. Stalling for time
B. Confidence
C. Superiority
D. Fearful
E. None of the above
7. Your behavioral style / temperament style is determined by your...
A. Birth order...only child - middle
child - oldest child
B. Childhood environment… influenced by
family and friends
C. DNA
D. Astrological sign
E. Gender
F. Race
8. Who wrote the first book on body language?
A. Sigmund Freud
B. Charles Darwin
C. Carl Jung
D. Ralph Emerson
E. B.F. Skinner
9. Who is considered the father of the four primary temperament styles theory?
A. Hippocrates
B. Sigmund Freud
C. B.F. Skinner
D. David Keirsey
E. Tim LaHaye
10. Your temperament style influences your...
A. Body language gestures
B. Appearance
C. Behavioral tendencies
D. All of the above
E. None of the above
11. A temperament evaluation can determine a person's race and gender?
True False
12. Men and women use the same body language gestures.
True False
13. Most shy children are able to outgrow their shyness as an adult.
True False
14. Your astrology sign determines your temperament style.
True False
15. Men and women have completely different temperament styles.
True False
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